Delivering customer service : how to win a competetive edge through managing customer relationships successfully /

Main Author: PAYNE
Published: Hong Kong : Grolier International , 1999.
Series: Grolier Business Library
Subjects:
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245 1 0 |a Delivering customer service :   |b how to win a competetive edge through managing customer relationships successfully /   |c Shelia Payne. 
260 0 0 |a Hong Kong :   |b Grolier International ,   |c 1999. 
440 0 0 |a Grolier Business Library 
650 0 0 |a CUSTOMER SERVICE