APA Citation

Kotter. (2002). The Heart of Change: Real-Life Stories of How People Change Their Otrganization. New York: HBS Press.

Chicago Style Citation

Kotter. The Heart of Change: Real-Life Stories of How People Change Their Otrganization. New York: HBS Press, 2002.

MLA Citation

Kotter. The Heart of Change: Real-Life Stories of How People Change Their Otrganization. New York: HBS Press, 2002.

Warning: These citations may not always be 100% accurate.