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CUSTOMER LOYALTY CUSTOMER RELATIONS 2 CUSTOMER SERVICES 2

CUSTOMER SATISFACTION 1 KEY ACCOUNTS 1 SELLING -- 1

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What's The Secret : To Providing a World Class Customer Experience /

by Dijulius
Published 2008

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The Cult of the Customer : Create an Amazing Customer Experience That Turns Satisfied Customer into Customer Evangelists /

by Hyken
Published 2009

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Selling to major accounts : tools, techniques, and practical solutions for the sales manager /

by BACON
Published 1999

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Getting Naked : Patrick Lencioni.

by Lencioni
Published 2010